Our Services

Risk Assessment

Risk assessment and risk management will be completed on a multi-agency basis and will be recorded with regular monitoring and reviewing, as it is always anticipated that as a new Service User settles into their new lifestyle there will be a need to implement changes to the risk assessment document. This is reviewed on a monthly basis.

Support arrangements will be responsive to the individual client. The basis of all partnerships between worker and the individual is the creation of ‘the relationship'. We believe that the relationship between the Service User and their staff team will be a primary therapeutic tool and its success facilitates a process of change and growth.

Service Delivery

Pre-Admission Personal Planning

Introductions

Assessment of Individual via

• Staff Team
• Clinical Team
• Other Professionals 
• Primary Care Team

Milestones

• Rialto Care Services will use milestones in the following sequence in order to deliver support.
  • Identify service specification.
  • Identify job roles/job descriptions/person specifications of support team.
  • Identify accommodation/prepare accommodation.
  • Recruit and select staff teams.
  • Training of staff teams.
  • Identify comprehensive assessment techniques and commence assessment.

Person Centered Planning will include:

• Essential Life Style Plan
• Activity Program/Job Notion
• Future needs/wishes/aspirations
• Path

Planning meetings and reviews will be arranged and chaired by Rialto Care Services with the involvement of all necessary agencies within the multi-disciplinary team.

Comprehensive Rehabilitation Facilities

Staffing

All the staff recruited by Rialto Care Services will undergo the standard procedures of most job applications. There will be the initial application with medical questionnaire, followed by an enhanced Criminal Records Bureau check then there will be a stringent interview with one of Rialto Care Services' team leaders, a manager and where appropriate, either a Service User or a family member/representative.

All clients will have a dedicated and supportive team led by a manager with a working knowledge and experience of working with individuals who have been diagnosed with Mental Illness/Learning Difficulties and or associated personality disorders.

Recruitment and Selection of Staff Team

• Person Specifications
• Job Descriptions / Advertising 
• Team Building
• Team Training

Staff Training & Development

All staff employed by Rialto Care Service will undergo a comprehensive two week induction program. Throughout this two week induction all candidates will undergo fire safety training, health and safety, RIDDOR, incident reporting/writing, food hygiene, Mental health/learning disability awareness, personality disorder awareness, working with offenders (where appropriate), management of violence and aggression training. All training will be updated annually and staff at all levels will be offered the opportunity to attain their National Vocational Qualification.